Choosing the Right Size Alarm Company

October 4, 2017 6:12 pm Published by

If you’re thinking about installing an alarm system in your home or place of business, the size and type of alarm company may make all the difference. Smaller companies can focus better on bringing the best customer service than larger companies. Some things to consider about the different aspects of the company are: customer service, the technology offer, and the company’s reputation.

DIY or Professional Installation – If you buy an alarm system online, through Xfinity for example, you may have to install it yourself. At Instant Alarm, one of our trained experts will install the system for you and teach you how to use it. We offer both wired and wireless systems, depending on your needs.

The Central Monitoring Station – You should research the degree of customer service at the company’s central monitoring station. Are they friendly? Check customer reviews online. At Instant Alarm, we own and operate our own central monitoring station, and our employees are always professional, caring, and eager to help. Being locally-based means that our dispatchers know the area, which makes for better service and faster response times.
Reputation – Research how long each company has been in business. It is recommended that you choose a company with at least 10 years of experience in the industry and which has all the newest equipment.

Sometimes the biggest companies don’t always provide the best service. Consider purchasing your alarm system through a smaller company, like Instant Alarm. We provide friendly, responsive service, and we’re conveniently located on the North Shore of Massachusetts. Call Instant Alarm today at 978-744-9070.